FAQs
Frequently asked questions from support
We partner with public and private healthcare businesses and organizations across the MENA region and globally. That includes every institution delivering care – from local pharmacies, and clinics to hospitals – as well as international pharmaceutical brands and medical device manufacturers.
Bedaya is what Macura used to be called. Our name has changed – but our values haven’t. We’re still the same company, with a mission to give millions of people access to healthcare products nad devices that can change their lives.
We partner with public and private healthcare businesses and organizations across the MENA region and globally. That includes every institution delivering care – from local pharmacies and clinics to hospitals to governments – as well as international pharmaceutical brands and medical device manufacturers.
From 7 to 10 days.
Yes. Please contact us and send your inquiry to tender@bedaya-sa.com.
Unfortunately, No credits will be issued. All sales are final. Refer to our policy.
Yes, they are registered in SFDA.
Please refer to the product label and follow the directions of use.
You will receive a confirmation email when you place your order.
We pride ourselves in packing your items safely to prevent damage during shipment. If your items arrived damaged, please contact our Customer Support at info@macura.sa.
We accept all major credit cards (Mada, Visa, Mastercard, American Express, STC PAY, and Apple Pay).
Shopping on our site is safe and secure. For more details, please read the terms of use.